She studies mobile payments for water - why did a foreign-made, seemingly useful tech not end up in use? Lack of a receipt, lack of advertising, not integrated with actual billing system (close-out gap) caused people to lose trust. Also a fee, not sure if that's prohibitive or not, but it's not standardized.
They're interested in transition.
Going to work on getting presentation recorded in time for RHoK. Looking at different organizational models, how funding and messaging fit with each.